(Policy issue 3)
ShredPro Limited are committed to providing customer satisfaction by offering a cost effective solution for the provision of document shredding and disposal services.
We aim to meet all customer expectations for quality of service, cost, delivery and support.
We work closely with all stakeholders and external agencies to ensure that we comply with all appropriate legislation.
We support the personal development of our employees to ensure that we reflect best practice.
We operate systems that meet the requirements of ISO9001, retaining external approval to this standard.
All staff are aware of the processes operated within the company and are aware of their responsibilities to follow defined procedures and to report any deviation or anomalies. Staff are encouraged to provide input to the development and improvement of systems.
The Management of the company establish business objectives which support the implementation of this policy. These objectives are regularly reviewed and revised as necessary with the aim of continual improvement.